Personal Information is any personally identifiable information, such as your email address, name, home or work address, telephone number, bank details or tax codes, which can directly or indirectly identify you. We refer to it as “Personal Information” here.
1. What information might we collect about you?
When you interact with us in the different ways described below, we may ask you for the following information:
personal and contact details (for example your name, email address, date of birth, gender and your choice of language with which you wish to interact with us);
personal and contact details you give us when subscribing to receive emails, newsletters or marketing information from us;
during pre-assignment vetting we will request details from you including, your name, your work history, qualifications, contact details (such as email, telephone number and home address), your right to work documents, details required for equality and discrimination legislation checks and your personal preferences, choices and requirements specific to particular requests or services;
details of your education, employment history, bank details and national insurance number, references, right to work and other information you tell us about yourself (e.g. the information contained within your CV) when you engage with us for the provision of services;
your IP address;
information from social media activity (such as likes, shares and tweets) when you interact with us on social media;
information you provide if you report a problem with our website or service;
additional information which you provide voluntarily and/or which we may ask from you to better understand you and your interests.
We may also collect sensitive Personal Information about you (including details of your physical or mental health, racial or ethnic origin, criminal allegations or offences, trade union membership and/or other sensitive Personal Information that you may choose to provide to us voluntarily from time to time.
2. How and when do we collect your Personal Information?
We may collect your Personal Information when you apply for a role through us (or otherwise contact us from time to time) by:
responding to an advert on a job board or other website;
by directly contacting our business;
by filling in an application form in a branch;
when you speak to one of our consultants by telephone; or
another agency or organisation passes your details to us.
Why do we collect your Personal Information?
We collect and use your Personal Information because it is necessary to obtain certain details including Personal Information from you in the work-searching process and it is in our legitimate interests in the course of operating our business, including:
responding to your queries;
providing work-finding services and/or information to you;
transmitting Personal Information between our offices or functions for internal administrative purposes;
setting you up on a work assignment with a client;
hosting and maintaining our websites;
ensuring network and information security; and/or
carrying out direct marketing.
However, we will only collect, use and handle your Personal Information when:
it is necessary for our legitimate interests in connection with carrying out our business, as long as, in each case, these interests are in line with applicable law and your legal rights;
and/or where you have agreed;
and/or where this is necessary for legal obligations which apply to us.
3. How we use the Personal Information that you provide to us
We undertake the following processing of your Personal Information on the legal basis that it is necessary to perform the contract with you and to provide the services we have agreed to provide to you. Where we have not entered into a contract with you, we may also carry out this processing because in that pre-contractual stage where we consider it is necessary in our legitimate business interests in order to deal with requests, enquiries or comments you have made to us.
Submission of details to clients – if you register to apply for a particular role, request to be put forward for a role or if you have asked us to put you forward for suitable roles, we will share some of your personal details including your name, work history and qualifications with our clients offering potential roles which might be suitable for you.
On-boarding for a work-assignment – if you are offered and accept a work assignment through us, we will need further Personal Information from you such as NI number, bank details, emergency contact details and some medical information in order to fulfill our statutory and contractual obligations to both you and our client.
Reporting to clients and managing timesheets, payroll and work performance – we sometimes have to prepare reports for clients relating to the services provided by us for example reports on financial or administrative matters or compliance with legal requirements. Such reports may contain your Personal Information such as your name, hours worked and pay rate.
In addition, we may need to manage submission of timesheets, payroll services and other Human Resourcing services such as managing your statutory rights and work appraisals for our clients, all of which would require use of your Personal Information.
Other lawfully permitted processing – we may also use any Personal Information that you provide to us for example to other companies within the Wells Tobias Group of Companies or to employers or any other company who you ask us to approach on your behalf for work-searching purposes. If you choose not to provide Personal Information requested by us, we may not be able to provide you with the services and/or information you have requested or otherwise fulfill the purpose(s) for which we have asked for the Personal Information, including placing you in a work assignment. We will, where possible, anonymise or aggregate such data for reporting purposes.
We undertake Pre-Assignment vetting
Pre-Assignment vetting – we collect your Personal Information which you provide to us when applying for a role or registering for our job-finding services to comply with our (and clients’) legal obligations regarding your right to work and any necessary qualifications for roles. We may also process your Personal Information for this purpose where we consider it necessary for performance of the contract with you, or otherwise with your consent.
We undertake the following processing of your Personal Information with your consent.
Marketing – where legally permitted to do so where you have provided us with your contact details and have agreed to be contacted for marketing purposes, we may contact you by telephone or by post for marketing purposes relating to our services, our website, and/or to research opinion on proposed business developments. Your agreement to the use of your Personal Information for these purposes is optional (see Marketing Opt-out below) and if you fail to provide your agreement, your use of our work-finding services will not be affected.
Marketing Opt-Out – you are entitled to opt-out from receipt of marketing communication at any time and free of charge by using the email@example.com or by using the “unsubscribe” option included in any marketing e-mail or other marketing material received from us.
4. How and when do we share information with third parties?
Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your Personal Information is adequately protected. The third parties may include our clients, suppliers of IT services, pay-rolling services or vetting services.
Where we employ third party companies or individuals to process Personal Information provided by us on our behalf for business functions, including (without limitation) IT support, hosting our data on cloud platforms, legal, accounting, audit, consulting and other professional service providers, and providers of other services related to our business.
Portions of our services may be provided by organisations with which we have a contractual relationship, including subcontractors, and, accordingly, your Personal Information may be disclosed to them. We only provide these organisations with the information that they need to be able to perform their services.
We will have in place an agreement with our service providers which will restrict how they are able to process your Personal Information.
Sharing within Wells Tobias Recruitment Limited and to Service Providers
International Transfers of your Personal Information
where the transfer is to a place that is regarded by the European Commission as providing adequate protection for your Personal Information; or
where we have put in place appropriate safeguards, for example by using a contract for the transfer which contains specific data protection provisions that have been adopted by the European Commission or a relevant data protection authority. You can request a copy of these contracts by contacting us at: GDPR@wellstobias.com ; or...
where you have consented to it, or there is another legal basis to allow us to make the transfer.
Sharing with other third parties
We may also provide your information to other third parties such as regulators and law enforcement agencies, where we are required by law to do so, where necessary for the purposes of preventing and detecting fraud, other criminal offences and/or to ensure network and information security.
5. How long do we store Personal Information for?
6. Security and Confidentiality
We employ appropriate security measures to help protect your Personal Information and guard against access by unauthorised persons. Information storage is on secure computers in a secure environment, or in secure, locked storage in the case of hard copy information. The information is encrypted wherever possible and we undergo periodic reviews of our security policies and procedures to ensure that our systems are secure and protected. However, the transmission of information via the Internet is not completely secure so we cannot guarantee the security of your information when it is transmitted to our website or from third party websites such as job boards.
7. Your rights
You may withdraw your consent to receiving marketing at any time by emailing us at: firstname.lastname@example.org. It is important to us that you are in control of your own information. As a result, we offer the following controls:
You may request access to or copies of the Personal Information that we hold about you. If you would like to exercise this right, please contact us at GDPR@wellstobias.com or the address below.
Wells Tobias Recruitment Group - 44 Bedford Row, London WC1R4LL
If you believe that any information we have about you is incorrect or incomplete, please contact us at email@example.com as soon as possible. We will take steps to seek to correct or update any information if we are satisfied that the information we hold is inaccurate. You may request that we restrict our processing;
You may request that your Personal Information be deleted, where it is no longer necessary for the purposes for which it is being processed and provided there is no other lawful basis for which we may continue to process such information;
To the extent we are processing your Personal Information to meet our legitimate interests (as set out above), you may object to the processing of your Personal Information by us. If we are unable to demonstrate our legitimate grounds for that processing, we will no longer process your Personal Information for those purposes; You may object to our processing as set out above; You may withdraw any consent given to processing; or Where we are processing your Personal Information automatically for the purposes of performing our contract with you, you may have the right to request that the Personal Information we hold about you be transferred to a third party data controller; Where we may undertake automated decision-making we will request your explicit consent if the decision-making is not authorised by law or necessity for the performance of a contract.
You may also request that we restrict the processing of your data to that to which you have consented or for the establishment, exercise or defence of legal claims or the protection of the rights of another person, whilst we verify your data as set out in point 2 above; pending verification of our legitimate grounds as set out in point 4 above; or if the processing is unlawful or no longer necessary, but you wish us to retain your data for the purposes of establishing, exercising or defending legal claims.
Please contact us at GDPR@wellstobias.com and we will assist you and provide you with all rights to which you are entitled in relation to your Personal Information under applicable data protection law.
If you are unhappy with the way that we have handled your Personal Information, you can make a complaint to the Information Commissioners Office (ICO) which is the UK authority responsible for data protection. Contact details are available online, or alternatively please ask us at GDPR@wellstobias.com for assistance.
Wells Tobias Recruitment Limited
Wells Tobias Projects Limited
Here you will find information on what cookies may be set when you visit any Wells Tobias Recruitment Group website (“Our Site”) and how to reject or delete those cookies. By using cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it.
“cookie” means a small file consisting of letters and numbers that Our Site downloads to your computer or device to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’);
“web beacon” means a small, transparent image file (usually only 1-pixel x 1-pixel in size) used for tracking user behaviour and activity around Our Site;
“We/Us/Our” means Wells Tobias Recruitment Limited, a company registered in England under 5352955, whose registered address is 18 Caxton Way, Watford, Hertfordshire, WD18 8UA and includes all its subsidiary companies as defined by s.1159 of the Companies Act 2006.
2.2 We use the following types of cookie:
(a) Strictly Necessary Cookies
These cookies are essential in order to enable you to move around Our Site and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for may not be provided.
(b) Performance Cookies
It is important for us to understand how you use our site, for example, how efficiently you are able to navigate around it, and what features you use. Performance cookies enable us to gather this information, helping us to improve Our Site and your experience of it. These cookies collect anonymous information on the pages visited.
(c) Functionality Cookies
These cookies remember your choices to improve your experience. Functionality cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences.
(d) Strictly Necessary, Performance and Functionality Cookies
These three types of cookies are necessary to maintain the effectiveness of Our Site, use of use and to provide you with the best experience. As such we have not provided you an opportunity for these to be disabled independently and by using our site you are agreeing that we can place these types of cookies on your computer.
(e) Targeting Cookies
It is also important for us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have clicked on). As with analytics cookies, this information helps Us to better understand you and, in turn, to make our site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.
(f) Third Party Cookies
Third-party cookies are not placed by us and we have no control over them. Third party cookies may be used by advertising services to serve up tailored advertising to you on our site, or by third parties providing analytics services to Us (these cookies will work in the same way as analytics cookies described above).
(g) Persistent Cookies
Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
(h) Session Cookies
Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session cookies are deleted when you close your browser.
2.3 We also use web beacons on Our Site to track your navigation around it. As with analytics cookies described above, web beacons help us to understand how you use Our Site and enable us to improve it in the future.
2.4 Our cookies have variable expiry periods. This is detailed against each cookie in section 3 below.
2.5 We have used the categories based on the International Chamber of Commerce (ICC) UK Cookie Guide (April 2012).
2. What Cookies Does Our Site Use?
You can find more information about the individual cookies We use and the purposes for which we use them in the Cookie table listed in Section 5.
3. How You Can Control Cookies
4.1 Internet browsers normally accept cookies by default. You can change these settings if you wish, however, please be aware that this is not generally a per-site setting and will prevent all websites from using cookies, not just Ours. Please also be aware that by disabling cookies in your browser, you may impair the functionality of Our Site.
4.2 The links below provide instructions on how to control cookies in all mainstream browsers:
184.108.40.206 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
220.127.116.11 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
18.104.22.168 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
22.214.171.124 Safari (OSX): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
126.96.36.199 Safari (iOS): https://support.apple.com/en-gb/HT201265
188.8.131.52 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
184.108.40.206 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Android&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
Alternatively, you may wish to visit http://www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by Wells Tobias Recruitment Limited, we are not responsible for any of the content on them.
5. Cookies set by third parties
We also use and work with a number of third-party suppliers and partners who set cookies on this Site in order to deliver certain services and features. For example, we sometimes embed videos from seller’s websites, which set cookies on your device when you visit a page on this Site containing embedded content. We do not control the dissemination of these cookies. If you would like more information about the cookies used by these organisations, as well as information on how to opt-out, please review the table below.
7. Further Information
7.2 For more information about cookies, please visit www.aboutcookies.org (this is an external link and we are not responsible for its content).